In today’s business, customer service is being changed to creating a customer experience. “The customer is always right” was the mantra for years that drove customer service best practices and trainings. In today’s business, customer service is being changed to creating a customer experience. What does it really mean to create a customer experience? Why is this [...]
Join Marie Eddy in a discussion on how to monetize your expertise. When people have a tangible product to sell, how much to charge is based on the costs involved in production and profit desired. When one's "product" is a service, it's harder to determine what to charge, but there are strategies to use to make it [...]
CLICK HERE TO REGISTER RESCHEDULED FROM NOV 16TH TO NOV 30TH, 2022 DUE TO WEATHER Have you ever felt inadequate—in your career, in your home life, in your body? Have you ever been afraid to take the leap—into a new business, a new relationship, a new stage of your life? Have you ever lost confidence—as a parent, [...]
Click Here to Register  We often look at the end of the year as a time of reflection and assessment. At this virtual get-together, we will provide an opportunity to reflect upon the past year and celebrate each other’s achievements as business owners.  Here are some of the prompts we plan to use to initiate [...]
We will cover the fundamentals and best practices of time management. In this workshop we will cover the fundamentals and best practices of time management, allowing you to reorient to handling the many different tasks and capacities required of you as a small business owner. Come to learn the tricks, tools, and mindset to increase your productivity, [...]
One traditional way of marking the new year is by making resolutions. This ritual plays into the self-improvement industry in our culture - for good or bad. It also gives us the opportunity to review our year past and dream for the year ahead. Together, we will explore why we do or do not make resolutions, the [...]
Your busyness could be costing you the future you’re working so hard for. Your busyness could be costing you the future you’re working so hard for. It is possible to have a thriving personal life and a thriving professional life, simultaneously. Yet, we need to figure out what we want and how we go about getting it. [...]
If you are looking for a way to enhance the reputation of your business, look no further! If you are looking for a way to enhance the reputation of your business, look no further! Join us as we learn how to utilize the Better Business Bureau to establish trust and credibility within our community. Danielle will dive [...]
In this fun, interactive workshop, you will be invited to write from a “prompt” as a way to tap into a deeper understanding of yourself. In this fun, interactive workshop, you will be invited to write from a “prompt” as a way to tap into a deeper understanding of yourself, your goals, and all those good ideas [...]
Join us for a discussion on the most common scams currently circulating the community. Join us for a discussion with Danielle Bass, Community Relations Manager with the Better Business Bureau, on the most common scams currently circulating the community, the major red flags to watch out for, and the necessary actions to stay safe. ————————————– This event [...]